New AirPods, new features

Choose your ear tips

Are you a small, medium, or large? When you get the best fit, you get the best sound with your AirPods Pro.

Find your fit

Block out the noise — or don’t

Control how you hear your surroundings with Active Noise Cancellation and Transparency mode.

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Use AirPods Pro noise control

Let Siri read it for you

When you wear your AirPods (2nd generation) or AirPods Pro, Siri can announce your incoming messages. Then you can reply, hands-free.

Turn on Announce Messages

Change the ear tips on your AirPods Pro

Not sure how to take off the ear tips—and put them back on? See how it’s done.

Which model do you have?

Learn how to distinguish AirPod models.

Identify your AirPods

Where’s the serial number?

There’s more than one place to find it.

Find the serial number

Do more with your AirPods

Don't stop the music

Keep your AirPods charged up, and learn how much listening and talking time you can expect.

Charge your AirPods

Make them your very own

AirPods have settings that you can customize to suit your needs. Rename them, change how you control music, and more.

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Customize settings

Play well with others

AirPods aren't just for your iPhone or iPad. You can also connect them to your Mac or other Bluetooth devices — even an Android phone.

Use with other devices

Take care of your AirPods

Keep it clean

Learn how to clean your AirPods and their charging case.

Clean your AirPods

Sweat? No sweat

Sweat and water resistance makes your AirPods Pro the perfect workout companions^*.

Learn about sweat and water resistance

Need help?

If your left or right AirPod isn't working

Can't hear audio from one of your AirPods? Learn how to get it playing again.

Follow these steps

If your AirPods won't connect

Find out how to get your AirPods connected to your iPhone, iPad, iPod touch, or Mac.

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Get connected

If your AirPods won't charge

Learn how to check your connections and get your AirPods powered up.

Get charged

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Questions and answers about AirPods service and repair

Learn how to get service, how long it will take, how much it will cost, and more.

Find answers to your questions

Resources

Get AppleCare+ for AirPods

With AppleCare+, you're covered. Get accidental damage coverage and 24/7 priority access to Apple experts.

Have a question? Ask everyone.

The members of our Apple Support Community can help answer your question. Or, if someone's already asked, you can search for the best answer.

Ask now

Tell us how we can help

Answer a few questions and we'll help you find a solution.

Get support

* AirPods Pro are sweat and water resistant for non-water sports and exercise. AirPods Pro were tested under controlled laboratory conditions, and have a rating of IPX4 under IEC standard 60529. Sweat and water resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge wet AirPods Pro; refer to the instructions above for cleaning and drying instructions. The charging case is not sweat or water resistant.